CRT-261 Prüfungsaufgaben - Salesforce CRT-261 PDF Demo, CRT-261 Prüfungsunterlagen - Assogba
Certification Preparation for Service Cloud Consultant
- Exam Number/Code : CRT-261
- Exam Name : Certification Preparation for Service Cloud Consultant
- Questions and Answers : 213 Q&As
- Update Time: 2019-01-10
- Price:
$ 99.00$ 39.00
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NEW QUESTION: 1
Refer to the exhibit. When specifying subnets under a bridge domain for a given tenant, the user can specify the scope of a subnet. Which definition of the public subnet scope is true?
A. It indicates that it must be leaked to one or more private networks within ACI fabric.
B. It indicates that this subnet is advertised to the external router by the border leaf.
C. It indicates that this subnet is advertised to the border leaf in ACI fabric.
D. It indicates that this subnet is advertised to public Internet and must be protected by a firewall.
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION: 2
A major international company owns shopping malls in many countries. They are responsible for the security, safety and comfort of shoppers visiting the stores in the mall and the facilities management of the locations. The company relies on IT services provided by its IT division. The IT division consists of a corporate IT department at the company's headquarters and a local IT team at each mall. The IT division obtains IT services and products from over 100 different suppliers globally.
The management of suppliers within the IT division is currently performed by the local IT teams in each country, often by the most appropriate technical manager. This has resulted in inconsistent processes and levels of service across the countries.
The management team realizes that this is an ineffective use of IT resources and will have an impact on the future growth of the company. They are currently reviewing the situation and wish to develop supplier management processes that are more closely aligned to ITIL practices. The management team recently conducted a survey of all of the local IT teams within the different countries to collect details about the number and type of contracts and suppliers.
The IT division has developed and implemented many other ITIL processes over the last two years, which has led to significant improvements. The management team would like to build on this success and develop and implement a supplier management process. You have recently joined the corporate IT department and have been given the results of the survey carried out by the management team.
Refer to Scenario
Which one of the following options is the BEST sequence of activities to adopt in order to implement a supplier management process and to bring the current situation under control?
A. 1. Define and agree a supplier policy.
2. Design and develop a supplier management process.
3. Use the results of the survey to categorize each supplier to determine the type of relationship required.
4. Establish and populate a SCMIS from the survey feedback.
5. Agree which individuals in the corporate IT department and local IT teams are accountable for the management of each supplier.
6. Deploy the process in all countries and conduct a program of awareness and training.
7. Identify where there are duplicate or multiple contracts in place with suppliers and instigate an initiative to review these with the relevant suppliers.
B. 1. Carry out a further review of the suppliers used by each store in each country.
2. Establish and populate the SCMIS from the results of the exercise.
3. Design and develop a supplier management process.
4. Define and agree a supplier policy.
5. Appoint a supplier manager from the corporate IT department to manage all contracts and all suppliers.
6. Deploy the process in all countries and conduct a program of awareness and training.
7. Renew all contracts to try to obtain better terms and conditions.
C. 1. Define and agree a supplier policy.
2. Agree which individuals in the corporate IT department and local IT teams are accountable for the management of each supplier.
3. Use the results of the survey to categorize each supplier to determine the type of relationship required.
4. Establish and populate a SCMIS from the survey feedback.
5. Design and develop a supplier management process.
6. Deploy the process in all countries and conduct a program of awareness and training.
7. Work with the service level manager to ensure that all contracts correctly underpin service level agreements.
D. 1. Design and develop a supplier management process.
2. Define and agree a supplier policy.
3. Use the results of the survey to categorize each supplier to determine the type of relationship required.
4. Establish and populate a supplier and contract management information system (SCMIS) from the survey feedback.
5. Deploy the process in the corporate IT department as a pilot.
6. Agree which individuals in the corporate IT department and local IT teams are accountable for the management of each contract and supplier.
7. Deploy the process in the remaining countries and conduct a program of awareness and training.
Answer: C
NEW QUESTION: 3
Overview
Fabrikam, Inc. is a medical billing clearing house that recently migrated from on-premises services to Office 365. The company has two offices. One office is in Atlanta, and one office is in Chicago. Accounting, IT, and claims department users are located in the Atlanta office. Enterprise E3 licenses are assigned to all users. The current Site Collection administrator is Admin1.
Sales department users are located in the Chicago office only. The sales department plans to offer quarterly sales reviews with existing and potential customers. Up to 2,000 people are expected to attend each meeting.
All users have access to the following Office 365 services:
- Office 365 ProPlus
- Microsoft SharePoint Online
- Microsoft Exchange Online
- Microsoft OneDrive for Business
- Microsoft Skype for Business
Business Requirements
Document sharing policy
Documents shared externally must not contain personally identifiable information (PII). Sharing for any documents that contain PII must be blocked automatically.
Quarterly review meetings must be recorded and made available online for later viewing.
Office applications
You identify the following requirements for supporting Office applications on all corporate devices:
- Users must not be able to download previous versions of Office.
- Office updates must be available to users as soon as they are available.
- Windows and macOS devices must have access to production-ready 2016 versions of Office applications.
Atlanta office
You identify the following requirements to support users in the Atlanta office.
- Users in the Atlanta office must not have access to any documents shared by the sales department.
- External sharing must be disabled.
- Users must access SharePoint Online by using the URL https://fabrikam.sharepoint.com/sites/atlanta Sales department You identify the following requirements to support users in the sales department:
- Users in the sales department must be able to share documents externally by using guest links.
- External users must not be required to sign in when visiting a guest link.
- Access SharePoint Online by using the URL https://fabrikam.sharepoint.com/sites/chicago
- A legal disclaimer must be added to all outgoing emails.
- Team members must be able to invite external users to dial into a conference by using a land-line or mobile phone.
Accounting department
The accounting department must be able to set permissions for their own sites. User accounts named User1 and Admin1 must be notified if the storage for accounting users reaches 80 percent of the 1 terabyte (TB) limit.
You are unable to configure storage for the accounting department. The Site Collection ribbon for the accounting department site collection is shown below.
Claims department
The claims department frequently receives email that contain attachments. The approved list of attachment types includes:
- PDF
- JPEG
- PNG
Other attachment types must be removed from email messages. If an attachment is removed, the original sender must be notified that their attachment was removed.
IT department
The IT department must be able to create eDiscovery cases. You must use eDiscovery to search email and conversations in the tenant.
eDiscovery case
The IT department must manage an eDiscovery case for the claims department. You must add the following user accounts as members of the case:
- ITUser1
- ITUser2
- ITUser3
The case must have a hold placed on the Claims1 mailbox.
Note: This question is part of a series of questions that use the same scenario. For your convenience, the scenario is repeated in each question. Each question presents a different goal and answer choices, but the text of the scenario is exactly the same in each question in this series.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to configure the sales meetings.
Solution: Add the PSTN Calling add-on to the sales department users.
Does the solution meet the goal?
A. Yes
B. No
Answer: A